Refund & Returns Policy

We want you to be completely satisfied with your experience using Lipozem, which is why we offer a 180-day trial period from the date your order was shipped. This gives you plenty of time to evaluate the product's effectiveness and see the benefits for yourself. We believe you'll be just as happy as countless other customers and hope you'll choose to reorder when needed.

We encourage you to fully utilize this trial period before considering a refund. Allow the product ample time to show results. However, if you find that it doesn't meet your expectations, we're happy to assist with a refund.

Easy 3-Step Refund Process

To ensure a smooth refund experience, please follow these steps:

1. Check the Guarantee Period: Confirm that you're still within our 180-day money-back guarantee period. You can verify the shipping date by referring to the confirmation email or the packing slip included in your order.
2. Contact Us for a Refund: Send an email to us with "Refund Request" in the subject line. This will help direct your inquiry to the right team member for prompt handling. You can reach us at support@lipozem.com.
3. Return the Product: Ship back all bottles (used, unused, or unopened) to the return address provided below. You'll be responsible for covering the return postage, and we recommend using a trackable shipping method. Please email us the tracking ID for your return, so we can monitor it effectively.

Include the following details with your return:

• Your full name
• Your order number (found in your confirmation email)
• The email address used for placing your order

Return Address

Lipozem
P.O. Box 90129
Lakeland, FL 33804, United States

Important: Please contact our support team before sending your return to confirm and register your refund request. This will help prevent any issues in locating your return and ensure a quicker refund process.

Refund Processing

Once we receive and inspect your returned items, we will issue a full refund. You'll receive an email notification once your refund has been processed. It typically takes 5-10 business days for the refund to appear on your financial statement, depending on your bank or payment provider.

Need Assistance?

For any questions or further support, feel free to contact us via email at: support@lipozem.com

Your satisfaction is our priority, and we're here to help in any way we can!